Over 70% of our clients reside **outside** of New York City and do not physically view the diamonds or jewelry before purchasing. We offer high resolution photography and video along with ASET (Angular Spectrum Evaluation Technology) and ideal scope images for each client's review and consideration. Translation - We work with clients all over the world, and you don't need to live in NYC.

Our studio can offer a variety of different jewelry items. They range from custom designed engagement rings, tennis bracelets, and diamond stud earrings to wedding rings for both men and women, along with diamond necklaces. Each item can be customized for your individual requests with CAD renderings offered when requested. Metal can be in platinum, white gold, yellow gold and rose gold.

Our diamonds and rings, along with our other custom jewelry, can be shipped throughout the United States and around the world. Our carrier of choice is Federal Express, and if necessary, Brinks and Malca Amit. For shipments outside the United States, your countries VAT tax will apply and BE is not responsible for payment. Federal Express, as a representative of the customs department, will notify you when the package has arrived and you will be advised of any taxes or duties pertaining to the shipment and how to go forward with payment.

Shipping outside the United States is available for an additional $200.00 per shipment.

For security reasons, Brilliantly Engaged does not ship to a residential address. We ship to the closest Fed Ex location based on the address provided. The package will be held for pickup at the location. We can ship to a business address with the understanding that once a package has been signed for our insurance on the packaged lapses. Shipping in the United States is free of charge, and for the majority of the time, sent overnight. All shipments are insured for full sale value.

We accept Bank Wire Transfers, Checks (personal and certified bank), and Credit Cards (Visa, MasterCard, & American Express). Credit card purchases require an additional 3% convenience fee. This fee is non-refundable 

Under current law all New York State residents are required to pay 1.08875% sales tax for delivery in New York State.

All sales require a 20% deposit based on the total cost of the jewelry item. This deposit can be in the form of a bank wire, check (personal and certified bank), or credit card.

As each piece of jewelry is specific and personal, so delivery time may vary from 2-6 weeks. Hand forged jewelry will usually be delivered at the end of the previously stated timeline. CAD renderings will be offered if requested, along with pictures of the hand forged process to make your ring.

At Brilliantly Engaged, our rings are manufactured with the finest grades of platinum and our jewelers are held to the highest standards of craftsmanship. Prior to shipping, our quality control team inspects every item of jewelry for any manufacturing defects prior to shipping. Therefore, we offer a two year warranty on all rings.and jewelry. In the event of a problem with your jewelry or ring, we will send you a Fed EX label with directions and you will ship the jewelry item back for review. Upon receiving the returned item, we will examine the item and assess the damage indicated and provide a timely reply. Prior to shipping, please contact your insurer to indicate that you are shipping the item back. If it was determined that the resposibility is on Brilliantly Engaged, there will be no cost involved and Brilliantly Engaged will also be responsible for the shipping and insurance costs, which will be fully refundable.

If it is determined that the repair is based on normal wear and tear of the jewelry item, Brilliantly Engaged will provide an itemized bill to the insurer for the costs determined. If the repair needed is based on a defect in manufacturing then Brilliantly Engaged will assume the financial responsibility of repairing the item and ship it back to the client at no charge. Due to the delicate work needed for micropave rings, the warranty will extend for an additional 12 months from the date of delivery on this grouping. All of the above conditions will be honored on a ring by ring assessment with the understanding that Brilliantly Engaged is determined that all final decisions will be to the benefit of our customers. Brilliantly Engaged retains all rights to the decision rendered.

Brilliantly Engaaged offers two free ring polishings for the first 2 years of receiving the ring with the polishing of the engagement ring prior to the wedding date not counted as part of the two. 

If you live or work in the NYC area please contact us for an appointment. If you cannot leave the ring in our office, then shipping is the required vehicle. By calling our office we can discuss the various methods of shipping and costs involved. Polishing is still free.

Based on our experience, approximately 50% of the **assumed** engagement ring sizes are incorrect. Not to worry. Again, if you live in the NYC area we will follow the same procedure as above and at no cost. If you're out of town, then please call the office and we can guide you thru the process of sending the ring back. If it is determined that the error was not Brilliantly Engaged, then sizing is still free but shipping costs will apply.

Upon completion, our team will once again thoroughly inspect the ring. The two year policy is null and void if any jeweler other than Brilliantly Engaged has repaired any item of jewelery that was manufactured by Brilliantly Engaged.

All policies are subject to change upon date of purchase July, 1st, 2016.