Many jewelers spend more time on marketing than actually working with their customers. We don’t do that.
We have Thousands of Customers who come back to us for their custom jewelry needs over the years because we focus on them and stand behind our product.
Contact us to set up an appointment in office. Not in the New York area? Most of our customers are spread across the globe. We want to make sure you have a great experience with us, no matter where you’re located.
We’re here to help you make the best decision possible. We understand the stress involved with such an important and significant purchase, and we'll work our hardest to make sure we exceed your expectation.
When you visit our office for an appointment, we’ll make sure you’re a diamond and ring expert before you leave, no matter how much research you've done. If you’re not in New York, we’ll work twice as hard to answer all your questions over email or phone.
Now that you’re a jewelry expert, we’ll work with you closely to design and fabricate your custom ring, with the best diamonds, all within your budget. If you decide that Brilliantly Engaged isn’t the right jeweler for you, we completely understand and hope to work with you on a future occasion.
While you’re ring is being made, we’ll keep you updated on its progress. Because each ring is unique, it can take some time to make the proper refinements needed to bring it to life.
Once your ring has been delivered, we’ll review it with you to make sure it's perfect. After that, we're always available to assist you with any questions or concerns you may have.